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Credit Control and Debt Collection

Price: £99 + VAT
Duration: 3 Hours

A half-day workshop exploring the key tasks & activities needed to ensure that your business maintains its cash flow.  This is a must for the economic climate in which we now work.

What will be covered?

  • Credit checks, routines, references
  • Statements, aged debtors, bad debts
  • Sales discounts
  • Written communication
  • Dealing with clients & building relationships
  • Debt agencies, insolvency, courts, voluntary arrangements

Who should attend?

This course is ideal for:

  • Credit controllers
  • Bookkeepers
  • Those maintaining cash flow

Outcome and benefits

Improve understanding:

  • why credit checks, references are important
  • when and how to send out client statements
  • how best to use aged debtor information to its fullest
  • on debt agencies, insolvency & voluntary arrangements
  • of the importance of building relationships with key stakeholders – sales, clients & finance areas
  • how to deal with client responses pro-actively

Course materials (included)

Delegates receive courseware to refer to throughout the course and as a refresher following the course


There are no pre-requisites for this programme.

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